Comments, opinions and an occasional ramble
Singapore top in economic competitiveness? Look at Starhub!
Wow, Starhub has decided to unilaterally increase their cable subscription packages. Starhub’s action seriously raises questions on whether Singapore is indeed as economically competitive and free as our government likes to claim.
Starhub is clearly using its position as a monopoly to force the price increase onto Singaporeans. If there was serious competition from a couple of rival companies, or from satellite dishes, I doubt they have the guts to just increase the price. I am of the opinion that Starhub’s action is due to its poor management and it is now making consumers pay for their mistakes.
The sharpest increase is going to come in the sports category, where the monthly subscription is going up by $10. That makes $120 a year. Assuming that there are some 200,000 home subscribers (a very small figure, considering a population of 4 million), Starhub is going to earn another $24 million a year. And, prices for business subscribers are going to increase too, further increasing the amount of revenues Starhub will be raking in. Why does Starhub need such money? Well, according to this source, it is rumoured that Starhub paid $150 million last year to secure the rights of the next 3 seasons of showing English Premier League matches, more than 8 times of what ESPN Star sports paid for the previous 3 seasons.
It’s a rumour of course, but Starhub’s action proves the rumour to be somewhat true that they did indeed pay through the nose to secure the rights, and now they are passing the costs to consumers. Siew Kum Hong wrote about his fears of this scenario, and this is coming true after all (and he wrote about his fears only slightly over a month ago).
I seriously hope that the Singapore government reconsider its position on satellite dishes and the cable TV industry. Starhub SHOULD NOT be allowed to continue as a monopoly. As a country that champions free trade and markets, if we cannot even get our own house in order, we are going to be laughed at by other people. The Competition Commission of Singapore, a statutory board, says on its website that its role is to:
i. maintain and enhance efficient market conduct and promote overall productivity, innovation and competitiveness of markets in Singapore;
ii. eliminate or control practices having adverse effect on competition in Singapore;
iii. promote and sustain competition in markets in Singapore;
iv. promote a strong competitive culture and environment throughout the economy in Singapore;
v. act internationally as the national body representative of Singapore in respect of competition matters; and
vi. advise the Government or other public authority on national needs and policies in respect of competition matters generally.
and
The Commission will have powers to investigate and adjudicate anti-competitive activities. It will also have the powers to impose sanctions.
I will wait and see whether CCS will investigate this matter. I think it is quite clear that Starhub is acting in a monopolistic manner. Singapore has deregulated some industries in recent years, such as the mobile market and Internet, and it has proven that free competition (or at least some competition) causes price to fall (and not rise, like what Starhub is doing). If Starhub was subjected to free competition, I do not believe that it will increase prices. With competition, any company will take steps to ensure prudent bidding for television rights. The CCS is a new statutory board formed only in 2005, and I hope that it will investigate Starhub to show that they mean business. Else, Singapore can be prepared to be laughed at by other countries for saying one thing and doing another.
| Print article | This entry was posted by Aaron Ng on 12/06/2007 at 12:30 am, and is filed under Perspective. Follow any responses to this post through RSS 2.0. You can leave a response or trackback from your own site. |


about 4 years ago
Life is better and simpler without TV. Who needs TV when you have internet?
I must shout to every Singaporean:
Turn your TV!
Read Hear ye! Hear ye!
about 4 years ago
Singtel is coming into the cable tv market with it’s internet structure by the end of the year.
I’m not so sure if CCS still can investigate the case by then. The monoploy would have been broken with the new player in town.
about 4 years ago
Sturhub’s shareholders are ST Telemedia, NTT Communications and Media Corporation of Singapore.
about 4 years ago
Don’t worry. As just as gov says “MORE GOOD YEARS” !!!!!
This is just a harbinger of things to come.
But then, the gov is speaking of in front of mirrors. No wonder more good years to them.
What good for us is bad for gov. What bad for gov is good for us.
Remember this for next election => MORE GOOD YEARS
about 4 years ago
I understand the cost pressures that they’re under. I’ve spoken with a sports marketing promoter and we had long discussions over the issue of sponsorship and money – and the English Premier League seems to be sucking every dollar and audience across Asia. Other sports in Asia is affected becuase all the money is going to English football.
i’m not surprised if Cable TV paid $150m for 3 years (of a user base of 1million maybe?) , coz ICable in HK paid US$150m for the last 3 years i think (400,000 subscribers only)!
all that money to pay Michael Ballack and his like 120,000 pounds a week – but thats another discussion.
indeed – starhub acted like a monopoly. In this, the problem could be structural. In HK, where i live now, its in the HK Constitution that businesses must have a “pro-consumer” stance. That means, be it telco operators, public transport operators, etc, all will have to face a “pro-consumer” approach to their business, even if they have responsibilities to their shareholders to maximise profits. This is a stand the HK Govt is very proud of – and stated clearly in their Constitution.
Thats why HK govt allows for perfect competition – because this drives the most efficient demand/supply and pricing for the consumer.
What we should push Starhub to do, or at least their shareholders at their next General Meeting, is to question Starhub management:
- were there any plans to increase sponsorship and advertising fees? why cant these increase in fees support the rise in costs – rather than pushing it to consumers? I would think corporations are in a better position to support the content cost increases than subscribers.
- what about cross-marketing and selling between Cable TV and other areas of businesses within Starhub?
- what have they done to try and cut operating costs or other cost centres – if content costs have gone up?
At the very least, if their Management have been transparent, explain to the public and shareholders that they’ve exhausted ALL means to not increase subscription fees, then i think people will understand the situation better.
They cant do PAP-style increments in their business without proper communications – but oh wait – is Starhub run by some elite or ex-military guy – or a current MP? if thats the case, then…it explains everything.
Their monopoly situation have made their Management LAZY. I wrote to ST Forum that maybe its about time we liberalise the broadcasting market in Singapore. If Govt is truly pro-consumer, then allowing Thailand’s UBC or Malaysia’s Astro to beam into Singapore for (at the very least) just EPL, to help compete with Starhub and push them to be more creative, cost-conscious and dynamic, then its a win-win for everyone.
a truly competitive marketplace is the answer to many of these “price hike” issues.
aygee
about 4 years ago
aygee,
I agree that if the local market is unable to sustain another operator, let the foreigners beam the sports channels into Singapore to provide the necessary competition. That should be an acceptable suggestion, since the government is probably more concerned about news channels and politically related channels. Not sure if they WANT to do something though. It might not be worth their time and effort. But, as I said, if we want to be truly free market, we better start at home.
about 4 years ago
I found it interesting that Singapore landed home owners had to pay for cable lines to be installed into their homes. A very different model than the one in the U.S. where the cable provider pays for the infrastructure from the network to the house. That in and of itself is already a big upfront capex savings for cable operators in Singapore.
about 4 years ago
aygee,
you have to realize that Singapore is indeed different. StarHub and many GIC companies which on top is actually run by PAP figure don’t have to be accountable to anyone and subject to scrutiny at all. They are just protected and revealing of any detail is up to their discretion and law which means they don’t have to do anything to pacify the public just like ShinCorp failure, Chartered failure etc.
The strange thing I find here is that Singaporean keep giving pressurising on gov-related companies to open up and stop been monopoly, but you people realize that Singapore has been very different in management and viewing with gov often citing reason that Singapore are different. Which country in the world consider monopoly bad and illegal ? Only PAP think it is good and legal because they themselves have very large stake in monopoly !
Starhub, M1, and big telco, taxis, => We all know who the big guys on top is just PAP cronies. Creating their own internal competition to prevent external competition is simply collusion that deemed inethnical business practice. That’s why we don’t see much difference in offering by big companies of same industry that dominated by PAP figure.
about 4 years ago
you’re not allowed to have your own dishes in singapore? Ovr the air stuff?
about 4 years ago
Yes, we are NOT allowed to have those dishes. Hear the “good reasons” from our esteemed authority.
http://www.straitstimes.com/ST%2BForum/Story/STIStory_129662.html
Of course, the real reasons could be “no money in it (for you-know-who)” and “freely available better content“.
And we want to be a Media Hub.
about 4 years ago
Dear Aaron:
I would think the most affected individuals would be the EPL fans. EPL has an extensive coverage in our sports channels. I am no fan of EPL BTW. It amuses me no end to see youths talk and play EPL in their weekend soccer kickabouts, as though they are EPL stars. The English national team has a hard time saving their lives in qualifying for the European Championships despite being drawn with second tier European teams. An Asian following the English brand of soccer, poor pretenders I must say. For me personally, it doesn’t makes a difference with or without sports channel, given my distaste for EPL. Our sports channel do not have extensive coverage of the more technically skilful South American leagues and their coverage of the Spanish La Liga is quite minimal (channel 22). Okay, I have ranted enough on EPL. Methinks that people will end up not subscribing to Starhub and make do with peer to peer streaming clients like PPPlive instead.
Yours sincerely,
Dr Dee
about 4 years ago
Hey,
That guy that now lives in HK, Shut up. Do not compare Singapore with a stupid place like HK. What “pro consumer” rubbish.The average HK people has to work themselves to death just to libve decently. The big rich guys are monopolising the whole HK – housing , etc…
The $10 sport channel increment problem lies with the EPL. Even if we have other operators or satellite or whatever, EPL will be smart enough to just sell to the highest bidder and consumers will still end up with the pass on cost. EPL is a product in demand and ther is a lack of alternatives ( in this case to majority of footbal fans).
Competition to Starhub will not solve this problem, if majority of stupid football fans are willing to pay more.
about 4 years ago
If we continue to PayAndPay, sooner or later, our head will be used as FOOTBALL with foreigner as the striker, and with our wife and daugther as goalkeeper with LCY as Head Coach or HeadCock.